I think this book was recommended reading on a Y Combinator blog post. Described as a marketing book for engineers, I quickly jumped on this one on Amazon. This book aims to help you take your product from the startup phase across the chasm into the consumer phase. The misconception that entrepreneurs must realize is that the early adopters are a different type of consumers than the majority. Success in one market does not necessarily lead to success in the other unless different tactics are employed.
To be honest, the beginning of this book was pretty dry, and I wasn’t sure that I was going to get through the book, but it does get better. My interest in the book quickly increased when the author Geoffrey Moore gives the D-Day analogy of introducing products to the mainstream:
- Goal is to enter and take control of the mainstream market that is dominated by an entrenched competitor
- Assemble an invasion force of other products and companies
- Immediate goal is to transition from early market base to strategic target market segment
- Between us and the goal is the chasm
- Force competitor out of target niche market
- Then move out to take over additional market segments
That pretty much summarizes the points in his book. I really like his analogies. One that comes to mind is his statement that numeric data is like sausage – meaning that once you know how it’s made, you can’t quite every use them again. His belief is that most numeric data is built on assumptions that are built on assumptions like a house of cards built on more houses of cards.
One thing that really resonated with me was – make products easy to buy vs. easy to sell. You are trying to convince the customer of buying, not yourself of selling the product. Seems like common sense, but that’s not how most engineers think.
To Moore, it’s all about positioning your product. The key is to occupy and solidify the space inside the target customer’s head. You have to be just one thing to the customer or else he won’t remember it. By this he means that if you try to be too many things, the customer cannot remember it. Think about all the major brands like Nike, Coke, Apple. Those brands really only embody a few if only just 1 single thing in your mind.
One thing to keep in mind though is that this book is a bit dated. It talks about companies that may or may not have fared so well after the Internet bubble burst, but I think the theories are just as applicable today as they were 10 years ago.
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